Australian Embassy
Italy, San Marino, Albania, Libya

Visas and migration

Information regarding Visas and Citizenship

The Australian Embassy in Rome, Italy, does not process visa or citizenship applications. For clients resident in Italy or San Marino visa processing is undertaken electronically through the online ‘eVisa’ service, or by processing centres in Australia, or by the immigration office at the Australian Embassy in Berlin, Germany.

You should not book flights or make travel commitments until you have a visa to travel to Australia. The department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful.

The Australian Government has announced it will enhance the way visa and citizenship services are delivered using the latest digital technologies. For more information visit the Department of Home Affairs website.

Planning a holiday in Australia?

If you hold a passport from the European Union, Andorra, Iceland, Liechtenstein, Monaco, Norway, San Marino, Switzerland or Vatican City you can apply electronically free of charge for a visa to visit Australia for a holiday.

Holiday Information (this link directs to our embassy in London)

Visa and Citizenship information

The Department of Home Affairs provides a website with information about Australian visas and citizenship. This information is available in English.

This website contains comprehensive information about the range of visa products, eligibility, forms, fees and application procedures. For most visa types there are checklists and step-by-step guides to help you make your application.


Immigration Office Berlin, Germany

The immigration office in Berlin processes the following visas for clients resident in Denmark, Estonia, Finland, Germany, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Malta, Netherlands, Norway, Poland, San Marino, Sweden, Switzerland and Vatican City.

  • Visitor visas Working Holiday Maker visas
  • Work and Holiday subclass 462 (San Marino citizens) – further information at
  • Short Stay Business visas
  • Transit visa
  • Student visas Temporary Work visas
  • Resident Return visas
  • Partner Migration
  • Child Migration

For further information please refer to the Berlin website:

Documents other than English or German must be accompanied by an English translation. For further information on these requirements, please refer to the Berlin website:


Applicants from Libya and Albania

The Rome office is not responsible for visa or citizenship applications from residents in Libya or Albania. If you are resident in Libya, please contact the Australian Embassy in Cairo, Egypt. If you are resident in Albania, please contact the Australian Embassy in Belgrade, Serbia.


Citizenship by Descent processing office London, UK

The immigration office in London processes citizenship by descent applications for clients resident in Andorra, Ascension Island, Austria, Belgium, Bosnia Herzegovina, Croatia, Czech Republic, Denmark, Estonia, Faeroe Islands, Falkland Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Israel, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Saint Helena, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City.

For further information please refer to the London website.

Contact Us

To ensure you have the quickest, most efficient service, we encourage you to use the information already available on our website. The vast majority of queries are addressed there and that is the most effective way for you to get the information you require.

Our website also contains a range of online tools that will help you find the information you need quickly and in line with your specified circumstances and needs. In some cases, you may be able to proceed directly to online application lodgement.

If after accessing our website you have further questions or require additional information, you may wish to contact the Global Service Centre in Australia. The Australian number is: +61 2 6196 0196. The opening hours are from Monday to Friday from 9am to 5pm (GMT). To know the call rates, please speak with your phone provider.

The Global Service Centre will continue to handle enquiries relating to visa and citizenship requirements to Australia for clients based in Europe and across the world, and provide language services using the Translating and Interpreting Service (TIS) (website: