Emergency Consular Assistance
If you, or someone you know, needs urgent assistance or you have significant welfare concerns, emergency consular assistance is available 24 hours a day by calling the Consular Emergency Centre (CEC) in Canberra on:
- 1300 555 135 (within Australia)
- +61 2 6261 3305 (from overseas)
For urgent assistance during Italian working hours, depending on your location, please contact the team in Italy at your nearest office:
- The Australian Embassy in Rome (+39) 06 852721 (within Australia and overseas)
- The Australian Consulate-General in Milan (+39) 02 7767 4200 (within Australia and overseas)*
Voting in the 3 May 2025 Federal Election
The Australian Federal Election has been announced for Saturday 3 May 2025. If you’re an Australian citizen overseas on the day of the election, you can still have your say by voting at on overseas voting centre or by postal vote.
In-Person Voting at the Australian Embassy in Rome
You will be able to vote in-person at the Embassy in Rome according to this schedule below:
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Day
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Opening Hours
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Wednesday 23 April 2025
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9:00 - 16:00
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Thursday 24 April 2025
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9:00 - 16:00
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Friday 25 April 2025
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9:00 - 16:00
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|
|
|
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Monday 28 April 2025
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9:00 - 16:00
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Tuesday 29 April 2025
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9:00 - 16:00
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Wednesday 30 April 2025
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9:00 – 16:00
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Friday 2 May 2025
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9:00 – 16:00
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Please note that all times are local to this polling place. 21 April and 1 May are public holidays and the Embassy in Rome will not be open. The Embassy will be open on ANZAC day, 25 April 2025.
What to expect at Australian Embassy in Rome
No appointment required.
All visitors must present their passport or drivers licence to the security guard to be able to enter the premises.
In-Person Voting at the Australian Consulate-General in Milan
You will be able to vote in-person at the Consulate-General in Milan according to this schedule below:
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Day
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Opening Hours
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Tuesday 22 April 2025
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9:00 – 16:00
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Wednesday 23 April 2025
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9:00 - 16:00
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Thursday 24 April 2025
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9:00 - 16:00
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|
|
|
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Monday 28 April 2025
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9:00 - 16:00
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Tuesday 29 April 2025
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9:00 - 16:00
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Wednesday 30 April 2025
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9:00 – 16:00
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Friday 2 May 2025
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9:00 – 16:00
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Please note that all times are local to this polling place. 21 April, 25 April, and 1 May are public holidays, and the Consulate-General in Milan will not be open.
What to expect at Australian Consulate General in Milan
No appointment required.
All visitors must present their passport or drivers licence to the security guard to be able to enter the premises.
Postal Voting
If you are overseas and are unable to vote in-person, you can visit the AEC website to apply for a postal vote.
Postal vote packs will be sent to you by international courier from Australia commencing three weeks before polling day. The latest date to request an overseas postal vote from the AEC is 6pm, Wednesday 30 April 2025. Please note this may be too late for your postal vote to reach you and you are encouraged to apply as soon as possible. If you provided an email address or phone number when applying for a postal vote, you will receive an automatic notification when it is dispatched.
If you did not provide an email address or phone number and your postal vote does not arrive within 10 days from the date you submitted your application, call the AEC on +61 2 6160 2600.
You can mail your completed postal vote to Australian Embassy in Rome or drop it off in person no later than 4pm, Friday, 2 May 2025.
Embassy Address: Consular services, Via Antonio Bosio 5, 00161 Roma, Italia
You can also return your postal vote directly to the AEC in Australia. The cost to return your postal vote by courier or mail to Australian Embassy in Rome or to the AEC in Australia is your responsibility.
For your postal vote to be counted it must be completed before 6pm AWST time 3 May 2025, and received by the AEC in Australia by 6pm Friday 16 May 2025 AEST.
Further information
You must be enrolled to vote. You can enrol, update your details or check your details on the AEC website.
If you can't vote because you are overseas, you need to advise the AEC by completing an Overseas Notification Form.
Find additional information on the election and voting at these websites:
Consular Assistance
We provide consular assistance to Australian citizens travelling or living in Italy, San Marino, Albania and Libya. Our capacity to assist you is influenced by local laws and conditions, international rules governing consular work, and by the cooperation offered by persons and organisations outside the Australian Government.
Please visit the Consular Services Charter to find out more information on the consular services and assistance that can be provided by the Australian Government.
What we can and cannot do
Assisting Australians overseas within limits.
Travel information for Australians
Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade.
Living in Country
- Australian passports
- Notarial Services
- Australia Taxation issues
- International driving permits
- Birth, marriage and death certificates
- Australian Police clearances
- Marriage overseas
- Authentications and apostilles
- See also information about Australian living overseas
- Centrelink Overseas
- Working Holiday Agreement
Returning to Australia
Handy information for Australians or residents returning from a holiday or moving back to Australia.
Privacy Act
Personal Information provided to the Department of Foreign Affairs and Trade (DFAT) is protected by law, including the Privacy Act 1988. We may collect, use and disclose your personal information, including to overseas recipients where we reasonably believe it is necessary, to provide you with consular assistance. Important information about the privacy of your personal information is contained in our Privacy Collection Statement, which you should read and understand. Copies of the Statement are available here or by requesting a copy from the Department.
Consular Privacy Collection Statement